Customer policy

Service Description

Wadhwani Associates operates as a delivery-first cloud kitchen. We prepare fresh meals after an order is accepted and hand them over for local delivery from our kitchen.

What we provide

We prepare cooked food, beverages, sides, and meal boxes listed on our menu. Each item is made for immediate consumption and packed in food-safe containers.

Menu availability may change during the day based on ingredient supply, kitchen capacity, and quality checks.

Ordering and fulfilment

Customers place orders through the website after selecting available menu items, delivery address, contact details, and payment method.

Once accepted, the kitchen prepares the order, seals the package, and dispatches it through our own rider or an approved local delivery partner.

Food safety

Orders are cooked in controlled kitchen batches, packed hot where applicable, and marked for direct delivery. Customers should consume hot food promptly after delivery.

Please mention allergy or dietary notes at checkout. We try to accommodate requests, but our kitchen handles dairy, nuts, gluten, spices, and other common allergens.

Need help with an order or payment? Contact us through the Contact Us page with your order number.